frequently
asked questions

Faq

Why can't I see my booking in the calendar on the website?

Our website calendar displays program bookings only, not customer bookings.

How do I access the calendar for my location?

On the top right hand corner of your facility location website select the calendar icon

Do families have different emails and accounts?

Bond provides easy management of family accounts. For a family account you will have one main email and add your family members to that account.

What if I made a registration in Daysmart that is on or after Friday Feb 24th?

Front office will have all registrations made in daysmart for easy check in

Does Bond have an app?

No it does not, but the website can be accessed via a browser on your mobile phone or tablet.

Why are you making this change?

We value your time and feedback and know that prior software solutions didn't meet expectations for the quality user experience we want to provide. Our team researched the industry and found Bond Sports to be one of the best partners and solutions in the industry.

Why does it say my username already exists?

If you or someone in your family had punch passes or credits in Daysmart an account was created for you. You will just need to reset your password to access

How do I create a new bond account?

On our website click the Sign up button in the top righthand corner and sign a waiver on behalf of you and your family. This will automatically create a Bond account. https://bondsports.co/Sno-King/209/general_waiver